Frequently Asked Questions
Everything you need to know about finding your perfect look.
How long does shipping take for formal dresses?
Standard shipping typically takes 3-7 business days within the continental US. We also offer expedited shipping options at checkout if you need your gown for a fast-approaching event.
What is your return policy for evening wear?
We accept returns on unworn, unwashed items with original tags attached within 14 days of delivery. Please note that certain clearance items and accessories may be final sale.
How do I determine my correct size?
Each designer has a unique fit. We highly recommend checking the specific size chart located on each product page and taking your bust, waist, and hip measurements before ordering.
Do you offer international shipping?
Yes, Lady Black Tie ships worldwide. International shipping rates and delivery timelines are calculated at checkout based on your specific location and local customs regulations.
Can I make changes to my order after it has been placed?
To ensure fast delivery, we process orders quickly. Once an order is placed, we are usually unable to make changes or cancellations. Please double-check your size and shipping address before finalizing.
What payment methods do you accept?
We accept all major credit cards, PayPal, and buy-now-pay-later options like Afterpay and Klarna, allowing you to split your purchase into interest-free installments.